Business Analysis Planning and Monitoring

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This seminar is designed specifically to teach practitioners techniques that are recommended by the International Institute of Business Analysts (IIBA^®). It builds the requisite knowledge and vocabulary based on the Business Analysis Body of Knowledge^® to prepare you for ultimately taking and passing the Certified Business Analysis Professional^® exam.

The techniques and topics presented herein target specifically knowledge area 2 Business Analysis Planning and Monitoring. The course utilizes experiential instruction to present the technique and includes an in-depth review of the knowledge area as the final section to reinforce the concepts and terminology.

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1. Introduction to Business Analysis Planning and Monitoring

Planning and Monitoring Business Analysis Activities

Key Concepts in this Course

Business Analysis Planning

Monitoring Business Analysis Activities

Keys to a Successful Course

Exercise: Your priorities for this course

2. Planning the Business Analysis Approach

Finding the Right Approach

Goals of this Module

Project Management Plans

Business Analysis Approach

Inputs to Determining the Business Analysis Approach

Planning for Change

Spectrum of Project Life Cycles

Discussion: Plan-driven or change-driven?

Timing of BA Work

Formality of BA Deliverables

Level of Detail

Requirements Prioritization

Change Management

Interaction with Stakeholders

Requirements Traceability

Exercise: Plan the Business Analysis Approach

3. Discovering and Quantifying Business Analysis Risks

Dealing with Requirements-Based Risks

Exercise: Risk Experienced

What is Risk?

Uncertainty

Impact

It’s Not Always Negative

How to Describe a Risk

You Can’t Fix Everything

Risk Assessment

Exercise: Requirements Risks

Exercise: Risk Planning

4. Planning Business Analysis Activities

Getting Down to Business Analysis Activities

Example Work Breakdown Structure

Information Gathering Activities

Example WBS with Activities

Exercise: WBS for your Deliverables

Discussion: Business Analysis Activities

Exercise: Identify WBS and Activities

Exercise: Decompose Activities

Exercise: Plan when the Activities Will Occur

Divide Up the Work

Exercise: Update the RACI

5. Creating a BA Communication Plan

Dealing with Project Communications

Nature of Communication

Example BA Communications Plan

Exercise: Create a BA Communication Plan

6. Developing a Requirements Management Plan

Preparing for Requirements Management

What is in a Requirements Management Plan?

Key Aspects of Requirements Management

Where Does the Requirements Management Plan Fit?

Requirements Repository

Traceability

Requirements Attributes

Change Management

Exercise: Create a Requirements Management Plan

7. Monitoring Business Analysis Activities

Business Analysis Performance Metrics

Concepts in This Module

Metrics, Measurements and Baselines

Business Analysis Performance Measurement

Discussion: Business Analysis Performance Measurements

To Implement a Measurement Program

Discussion: What Do You Want to Measure and Why?

State Your Goals

Define Measurements to Compare to the Goals

Determine How to Collect and Store the Data

Feedback

Root Cause Analysis using a Fishbone Diagram

Risks Associated with Performance Measurement

Exercise: Root Cause Analysis

8. KA2 The Ins and Outs of Business Analysis Planning and Monitoring

Inputs for Business Analysis Planning and Monitoring

Outcomes of Business Analysis Planning and Monitoring

9. KA2 Specific Activities of Business Analysis Planning and Monitoring

KA2.1 Planning the BA Approach

KA2.2 Analyzing Stakeholders

KA2.3 Planning BA Activities

KA2.4 Planning BA Communication

KA2.5 Planning Requirements Management

KA2.6 Monitoring Performance

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• Defend the need for planning and monitoring business analysis activities
• Select the best fit business analysis approach based on project and organizational parameters
• Distinguish between change-driven and plan-driven initiatives
• Recognize and prepare for risks related to business analysis activities
• Plan business analysis activities based on project variables
• Plan stakeholder interaction based on individual stakeholder characteristics
• Pave the way for low-effort requirements management throughout the project
• Use quantifiable metrics to monitor business analyst performance
• Define the inputs and outputs of each task
• Demonstrate increased proficiency in the BABOK^® terminology
• Paraphrase the goals and objectives of the knowledge area Business Anlaysis Planning and Monitoring

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