For many information technology (IT) projects, the subject matter experts (SME) do not know what information technology could and should do for them, yet the IT team needs to know what to deliver. One of the biggest challenges at this phase of the project is overcoming this “IT — SME communications gap”. How can you deal with these difficulties, gather reasonable "business requirements" early, and not waste the effort?
This business analysis training workshop introduces a technique referred to as User Stories (not to be confused with use case). The user story technique focuses on business requirements, needs, and goals for the solution. It avoids the trap of trying to get the users to define the technical specifications. It starts with a facilitated workshop approach to capture, in business language, the goals, objectives, or wants for the business system in the form of very short stories. Detail is added over time as needed to understand each story at an appropriate level. Business driven test scenarios are used to expand everyone’s understanding of each requirement. User stories enable constant and efficient communication among all parties interested in getting to the right solution.
User stories complement and supplement any other business analysis techniques that you are using. User stories will make your requirements elicitations techniques easier and more complete without adding an extra burden of effort. As a bonus user stories can also help in very early cost forecasting when it is too early to "estimate". (See our expansion course, "How to Estimate Early in a Project").
What Are User Stories
User Stories: “First Rules"
User Stories: Defined by Example
Major Components of User Stories
When Are User Stories Written?
When are user stories written
Who Writes User Stories
User Roles
Adding Role Details
Rewriting the Roles “Second Rules"
From User Stories to Test Scenarios
Testing Begins with the First User Story
Tests and Cards
Questions to Guide the Test Process
Case 6: group/individual: Discussable/Testable Stories?
Case 7: pairs: Did You Write Testable Stories?
How Do You Get to User Stories
Standard Techniques
Story Writing Workshops
How Do You Manage User Stories?
Business Focused User Stories
Value and User Goals
Story Value
Value Measurement-Right Sized
Complex User Stories
Dependency
Good and Not-So-Good User Stories
Properties of a Good Story
Properties of a Bad Story
Not All Things Are Stories
Summary
We do not currently have a public offering of this class scheduled. To add your name to the waiting list or request alternate offers, please contact us.
Check All Scheduled Business Analysis Training Offers
1 Day
Business Analysts
Business Process Managers
Business process users
Subject Matter Experts
System Analysts
User liaison personnel
Anyone involved in defining or deciphering business system requirements.
NONE
Our instructors have extensive experience in applying these techniques on projects with business experts from a wide variety of fields.